We are looking for a mission-driven, experienced inclusive leader to join our team as Manager, People & Culture. As Manager People & Culture, you will be the key contact for all things HR operations and culture. In this role you will help drive the implementation of Human Resources strategy while tactically supporting the business leaders and employees. You will partner with leadership and collaborate on solutions for the business, people and organizational issues to ensure our team is engaged and productive while maintaining a healthy and inclusive culture that aligns with our Organizational Values.
This is a full time, salaried role. This role reports directly to the CPO.
Canada Learning Code is Canada's leading national charity championing digital literacy education. Placing a special emphasis on women, transgender and beyond binary adults and youth, people with accessibility requirements, racialized people and new comers to Canada. Canada Learning Code is proud to work from coast to coast to make sure that all Canadians have access to the knowledge they need to prosper in our digital world. Originally founded as Ladies Learning Code in 2011, the organization has evolved to run programming for adults, youth and educators through programs Ladies, Girls, Kids, Teens and Teachers Learning Code.
Though 2020 has certainly gone differently than we expected it to, at Canada Learning Code we remain focused on our mission. Today, we are delivering live-online learning experiences across the country for adults, youth and educators. To date, Canada Learning Code has reached over 600,000 learners through an in-person experience.
What Success Looks Like
- We have have engaged and inclusive team that feels supported and empowered to do their best work
- Our employees and volunteers are supported with the tools, knowledge and programs needed to be successful in their roles and aligned to our mission, vision and values
- Serve as the main point of contact for all employee HR questions and concerns
- Oversee general HR administration and delivery, ensuring documentation and contracts (offers, change letters, termination paperwork) stays compliant and up to date
- Oversee management of our HRIS (Humi), ensuring in-depth knowledge of all functions of the system
- Proactively maintain, draft and implement policies and best practices in compliance with the Ministry of Labour, Ontario’s Occupational Health and Safety Act (OHSA), Employment Standards, HRA, etc. for employee and volunteer community
- Prepare “People Metrics” reports for the Senior Leadership Team highlighting turnover, vacancies, performance updates and project updates.
- Compensation/Policies: Evaluate and conduct research on enhancing employee policies, compensation/bonuses.
- Employee Relations: Act as a subject matter expert and guide on various employee relations issues and make confident recommendations on navigating sensitive, tricky or complex employee relations challenges
- Participate in CLC’s Health and Safety Committee
- Manage and execute the recruitment program end to end, including developing job descriptions, postings, conducting interviews and liaising with hiring managers, ensuring equitable assessment practices and elevating the candidate experience
- Work closely with the Chief People Officer, as well as hiring managers, to determine competitive offers and negotiate through acceptance
- Own the onboarding process, with support from the P&C team, to execute on it for each new hire, ensuring they have an exceptional onboarding experience and are thoroughly integrated into the organization from day one
- Ensure smooth transitions and offboarding takes place, from backfill planning to exit interviews and collect attrition data for practical use to improve retention.
- Help drive, run and analyze engagement initiatives, such as the Employee Engagement Survey and 360 Feedback processes to ensure the workforce is happy, high performing, motivated and engaged in their work and CLC
- Integrate inclusion, diversity, equity and accessibility in all of our programs and processes.
- Lead, organize and implement creative, inclusive and educational culture initiatives & events across the organization, to build and support our internal brand identity with support of P&C team
- Stay aware of modern HR trends and best practices to continue to elevate and curate our internal culture
- Ensure news, changes, events and information is captured and shared appropriately across the organization
- Champion scaling our culture through building new culture programs and engagement initiatives.
- You have experience in a mid-senior HR-related role across the whole employee life cycle, including experience with contracts, payroll processing, recruitment and a good working knowledge of employment law
- You have been a champion of Diversity & Inclusions strategy and have executed on organizational programs and initiatives that have made a marked difference in past organizations
- You are fiercely passionate about engagement and building strong and healthy teams
- You are able to use metrics and analytics to make data-driven decisions
- You have knowledge of labour legislation (multi-provincial is an asset)
- You have excellent verbal and written communication and collaboration skills
- You have strong leadership and decision-making skills
- You have excellent organizational skills and diligence, with an ability to prioritize important projects
- You consider yourself tech-savvy, comfortable with learning new technology and digital tools. You have experience with video conferencing tools, like Zoom
- You have the ability to work in a fast-paced, entrepreneurial environment where innovative thinking, solutions-oriented personality and perspective is highly valued
- You are fluent in English, French is an asset.
- Must be able to provide a Criminal Reference Check with Vulnerable sector screening
We are currently fully remote due to Covid-19. Though our HQ is Toronto we are open to applicants across Canada. Our return to office plan is a hybrid model. That means you can continue to work remotely anywhere in Canada. For team members located in GTA you will have the option to return our Toronto office space when it is safe to do so - an entire floor at Queen and University (right around the corner from a subway station)!
This role may require some evening and weekend work. Some travel may be required if/when safe to do so.
This role reports to our CPO, Lucie Jeffers.
Why Join Our Team?
We’re doing something big and we have huge goals. Canada Learning Code is a place where you will be surrounded and supported by some amazing people who are light on ego, high on curiosity, and flat out want to make a difference. We are always looking for talented individuals who bring strong skill sets that complement and add to our existing teams along with innovative thinking, team attitude and an ability to show results.
All positions at our organization include the following perks & benefits:
- Being a part of a growing team that is changing the computer science education industry in a big way
- 15 days of vacation annually plus shut down during December (usually one week) for some rest and recharge time
- Up to 10 Personal Leave days per calendar year that can be used as floater holidays for religious and traditional practices that don't match the standard holiday schedule or whatever else you might need
- Group benefits including medical, dental and EAP
- Pregnancy & Parental Leave Top Up Program
- Professional development and the opportunity to participate in part-time courses and workshops for free
Step 1: Video Call with a member of our P&C Team
Step 2: Meeting with Hiring Manager
Step 3: Candidate Challenge with cross functional team members
Our Commitment to Diversity, Inclusion and Belonging
Canada Learning Code is committed to building a transparent environment where everyone feels heard, welcomed and included. We believe Diversity, Inclusion & Belonging are fundamental in our vision to harness the power of technology to create a better and more inclusive future. We strongly encourage applications from Indigenous peoples, Black people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.
Our Commitment to Accessibility
Canada Learning Code is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please contact us at people(@)canadalearningcode(dot)ca