We are looking for a mission-driven, experienced, inclusive leader to join our team as a Lead, Teen Ambassador Program (TAP). As the first Lead, Teen Ambassador Program you will have diverse responsibilities focusing on leading and managing the overall program, working collaboratively with other departments to align on strategy and how TAP participants will be involved in various events and initiatives ultimately helping to shape the role and program for now and the future!
This is a one (1) year contract role. This role will report to our Director, Community Success & Partnerships.
Canada Learning Code is Canada's leading national charity championing digital literacy education. Placing a special emphasis on women, transgender and beyond binary adults and youth, people with accessibility requirements, racialized people and new comers to Canada. Canada Learning Code is proud to work from coast to coast to make sure that all Canadians have access to the knowledge they need to prosper in our digital world. Originally founded as Ladies Learning Code in 2011, the organization has evolved to run programming for adults, youth and educators through programs Ladies, Girls, Kids, Teens and Teachers Learning Code.
Though 2020 has certainly gone differently than we expected it to, at Canada Learning Code we remain focused on our mission. Today, we are delivering live-online learning experiences across the country for adults, youth and educators. To date, Canada Learning Code has reached over 600,000 learners through an in-person experience.
What Success Looks Like
- We deliver inspiring educational Teen Ambassador leadership experiences in every Province and Territory across Canada
- We reach or exceed our learner goals across our Community Success and Partnership programs
- We develop unique local and national partnerships and build our community of educators and learners through our Teen Ambassadors
- Act as a the project manager for the Teen Ambassador Program (TAP) including leading related cross-functional meetings and managing the overall program
- Lead all activity related to the TAP on the LMS (Learning Management System) including uploading and updating courses, learner announcements, message boards and course progress.
- Manage and reconcile the TAP budget
- Liaise with other cross-functional teams - including Fundraising, Community Success & Partnerships, Marketing, Brand Strategy and Design & Training - to ensure successful marketing and implementation of the program
- Collaborate with fundraising to identify opportunities for partner inclusion
- Work with People and Culture and other cross functional teams to support effective onboarding
- Work collaboratively with other departments to align on strategy and how TAP participants will be involved in various signature events and initiatives
- Support with annual reporting to funders on program progress, scope and impact
- Provide consistent updates to leadership on the progress, challenges and timelines of the program
- Oversee and approve all communications related to the TAP including website and social media messaging, registration details, and ongoing communications to the participants throughout the program
- Administer all program information and communication through the LMS
- Ensure participants are up to date on program expectations and upcoming events and opportunities
- Respond timely to inquiries from participants and parents
- Host frequent "office hours" where participant questions can be addressed
- Seek, vet, and retain teens for the program
- Set and communicate annual milestones and implement consistent and effective method(s) to report on progress
- Engage with participants throughout their learning journey to ensure participants are engaged (through LMS, Slack and any other appropriate channels)
- Directly deliver workshop content on the LMS platform as well as host additional supplementary events, including identifying and securing guest hosts/speakers
- Determine and track requirements for graduating from the program
- Design an annual schedule that includes training meetups, professional development, and workshop instructors
- Represent the TAP in internal meetings and as a part of signature events
- Create and implement an annual plan including strategies to meet program and sponsor objectives
- Identify and implement strategies to reach annual and quarterly goals as well as address barriers in doing so
- You are an excellent relationship builder and cultivator
- You enjoy working with Teens
- Your energy is contagious
- You are focused on serving the needs of key stakeholders to ensure their success
- You are empathetic with - and interested in - our Communities of Focus
- You understand the value of proactive communication and create opportunities for consistent and highly-effective communication
- You are confident in asking the right questions, problem solving and finding the answers to your questions resourcefully
- You are superbly organized (You are obsessed with list*making)
- You love to use online tools and technology to help you be effective and efficient
- You consider yourself tech-savvy. You know your way around Google Tools such as Drive, Calendar and Hangouts.
- You have a driven personality to see projects and tasks through to completion
- You have a 'no job is too big or too small' mentality
- You take initiative and are excited to come up with creative ideas as part of your job every day
- You can expect that this role will be both fun and challenging. You will help shape the role and what it takes for you to be successful
- Familiarity with a learning management system (eg. brightspace) an asset
- You are fluent in English, French is an asset.
- Must be able to provide a Criminal Reference Check with Vulnerable sector screening.
We are currently fully remote due to Covid-19. Though our HQ is Toronto, our return to office plan is a hybrid model which means you can choose to work remote, in our Toronto office our a combination. For team members located in GTA you will have the option to return our Toronto office space when it is safe to do so - an entire floor at Queen and University (right around the corner from a subway station).
This role may require some evening and weekend work. Some travel may be required.
This role reports to our Director, Community Success & Partnerships, Nicole Asquith.
Why Join Our Team?
We’re doing something big and we have huge goals. Canada Learning Code is a place where you will be surrounded and supported by some amazing people who are light on ego, high on curiosity, and flat out want to make a difference. We are always looking for talented individuals who bring strong skill sets that complement and add to our existing teams along with innovative thinking, team attitude and an ability to show results.
All positions at our organization include the following perks & benefits:
- Being a part of a growing team that is changing the computer science education industry in a big way
- 15 days of vacation annually plus shut down during December (usually one week) for some rest and recharge time
- Up to 10 Personal Leave days per calendar year that can be used as floater holidays for religious and traditional practices that don't match the standard holiday schedule or whatever else you might need
- Group benefits including medical, dental and EAP
- Pregnancy & Parental Leave Top Up Program
- Professional development and the opportunity to participate in part-time courses and workshops for free
Step 1: Video Call with a member of our P&C Team
Step 2: Meeting with Hiring Manager
Step 3: Candidate Challenge with cross functional team members
Step 4: Reference Check & Criminal Background Check
Step 5: Offer
Our Commitment to Diversity, Inclusion and Belonging
Canada Learning Code is committed to building a transparent environment where everyone feels heard, welcomed and included. We believe Diversity, Inclusion & Belonging are fundamental in our vision to harness the power of technology to create a better and more inclusive future. We strongly encourage applications from Indigenous peoples, Black people, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities.
Our Commitment to Accessibility
Canada Learning Code is committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please contact us at people(@)canadalearningcode(dot)ca
$50,000.00 - $65,000.00